Posted by Jon
Dinner in a Parisian restaurant recently; there’s a notice pinned to a box on the wall:
Dinner in a Parisian restaurant recently; there’s a notice pinned to a box on the wall:
Your comments interest us.
I love that they’re curious to hear what you think; that they’ll weigh up what you say and – in the refreshing underlying implication of the message – that they may well conclude that whilst you are entitled to your opinion, it may be entirely wrong.
Feedback on proposals – from customers or team members – is always facinating to hear. Yet, of course, it’s not always correct, fair – or, necessarily, honest: people do play games to protect their own position, avoid conflict, transfer blame, claim credit, seize the moral high ground, dodge further actions. It’s why strong, impartial facilitation of these debriefs and workshops is so important.
Feedback on proposals – from customers or team members – is always facinating to hear. Yet, of course, it’s not always correct, fair – or, necessarily, honest: people do play games to protect their own position, avoid conflict, transfer blame, claim credit, seize the moral high ground, dodge further actions. It’s why strong, impartial facilitation of these debriefs and workshops is so important.
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