While sharing war stories, a participant in a recent workshop, Christina, told the group of the dangers associated with trying to do things from memory and not writing them down.
Christina said she had memorized several company numbers and didn’t bother to look them up when putting them into a proposal.
After submission, she learned from the client that she had apparently transposed the last four digits of the company’s 800 phone number. Fortunately, this client was laughing when he called to tell her that the response he received when he called the number was a bit surprising. The person who answered asked him, “Have you been a bad boy? Is that why you’ve called the Spank Me line?”
I’m sure this will act as a reminder for us all to double check the numbers in the proposals we submit. (I’m pretty sure Christina won’t need reminding in the future.)