Dinner in a Parisian restaurant recently; there’s a notice pinned to a box on the wall:
Your comments interest us.
Feedback on proposals – from customers or team members – is always facinating to hear. Yet, of course, it’s not always correct, fair – or, necessarily, honest: people do play games to protect their own position, avoid conflict, transfer blame, claim credit, seize the moral high ground, dodge further actions. It’s why strong, impartial facilitation of these debriefs and workshops is so important.