A shopping experience worthy of note. I dashed into a shop on Edinburgh station, desperate to find treats to entertain my six-year-old son on a long rail journey to London.
We started in the chocolate section (of course), and he picked up a small box of delicious-looking Belgian chocolates. I looked closely, and noticed that they were orange-flavoured. Now, Benedict may already show signs of developing my expensive culinary tastes, but orange-flavoured chocolate features high on his ‘least wanted’ list. I pointed this out, and the box was duly swapped for a more mundane bar.
Now THAT’S customer service.
Interesting to wonder what the last “chocolate orange” moment was for your proposal centre?